If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. 2 Virus Protection Promise: To be eligible, you must have a qualifying subscription that is automatically renewing.If you have issues adding a device, please contact Member Services & Support. The number of supported devices allowed under your plan are primarily for personal or household use only.Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement. For more details, please visit the Refund Policy.
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